An agent that doesn't just answer: it executes
A generic agent uses tools that already exist: reading a calendar, searching documents, sending an email. A custom agent uses tools that have to be built, because they only exist inside your company's operation.
Custom agent
$1,800 USD
4 to 6 weeks
- An agent that queries your systems, decides, and carries out the action that closes the process
- 1 to 2 integrations with existing systems
- Building the tools your system doesn't expose: the same development work we do every day
- Defined limits and human confirmation on critical actions
- 45 days of support
- Live training for your team
- 40% up front, 30% at the midpoint, 30% on delivery
Agent with custom tools
$2,900 USD
6 to 8 weeks
- Includes everything above, plus:
- 3 to 4 integrations, including systems with no public API
- Additional custom-built tools
- 60 days of support
Multi-agent system
From $4,700 USD
8 to 12 weeks
- Includes everything above, plus:
- Several agents coordinated with each other
- Custom development of whatever components are missing
- Deep integrations with your entire operation
Custom agents
What makes one “custom”
An agent can only do what there's a tool for. A generic agent uses tools that already exist: reading a calendar, searching documents, sending an email. A custom agent uses tools that have to be built, because they only exist inside your company's operation.
Four examples
Quoting agent
Takes the request, checks the price list, applies that client's discount rules, builds the quote, and records it.
Ordering agent
Takes the order, validates availability, creates it, deducts inventory, and notifies dispatch.
Reconciliation agent
Matches bank statements against invoices and flags the differences.
Internal support agent
Your team asks about procedures and it answers from your own company's documentation.
Why we can build it
When a client's system doesn't expose what the agent needs, an automation agency runs out of offer. We build the missing tool: it's the same development work we already do every day.
What to keep in mind
An agent that carries out actions on real systems can get things wrong by doing, not just by saying. That's why they're built with defined limits, human confirmation on critical actions, and a log of everything they execute.
Frequently asked questions
What people ask before building an agent
A chatbot answers. An agent understands, decides, and carries out an action in your systems: creates the order, deducts inventory, builds the quote. The difference isn't the technology, it's where the process ends.
That's why they're built with defined limits, human confirmation on critical actions, and a log of everything they execute. An agent acting on real systems can get things wrong by doing, not just by saying, and it has to be designed knowing that.
The ones that already exist in your systems — if they have an API — and the ones that don't, which we build. When a client's system doesn't expose what the agent needs, that's where an automation agency runs out of offer, and we keep going, because it's the same development work we already do.
4 to 6 weeks for an agent with 1 to 2 integrations. With more custom tools or several agents coordinated with each other, 6 to 12 weeks, depending on how many processes they cover.
With defined permissions and scope from the design stage: what systems it can touch, what actions it can execute on its own, and which ones need someone to confirm before they go out.
Which process always ends in an action, not an answer?
Tell us, and we'll say whether an agent fits, what tools it would need, and what it would cost.